Unit information

Unit information is a list of all the ventilation unit properties and different ventilation events.

  1. Select Settings:
  2. Select Service menu with the arrow buttons.
  3. Select OK:
  4. Select Unit information with the arrow buttons:
  5. Select OK:

    The Unit information screen opens:

  6. The information appears on six different screens. Use the arrow buttons to move between the screens. The information is:
    • Software version — Software version of the ventilation unit
    • Humidity sensors (pcs) — Number of humidity sensors connected to the unit
    • CO2 sensors (pcs) — Number of carbon dioxide sensors connected to the unit
    • Type — Type code of the ventilation unit
    • Model — Model of the ventilation unit
    • Serial number — Serial number of the ventilation unit
    • Operating time — The operating time of the ventilation unit in days and in years
    • Latest power cut — Time elapsed since the latest power cut
    • Handedness — Ventilation unit handedness. The ventilation unit is either right-handed (R) or left-handed (L).
    • IP address — The IP address of the ventilation unit
    • Gateway — The gateway of the ventilation unit
    • Mask — The mask of the ventilation unit
    • Extract air — The temperature of extract air.
    • Exhaust air — The temperature of exhaust air.
    • Outdoor air — The temperature of outdoor air.
    • Supply air — The temperature of supply air.
    • Supply air temperature — The temperature of air from the HR cell.
    • External sensor — External sensor temperature.
    • Cloud connection status:
      • Not connected — The ventilation unit has not been connected to the MyVallox Cloud service.
      • Connected — The ventilation unit is connected to the MyVallox Cloud service.
      • Connection error — Failed to connect to the MyVallox Cloud service.
      • Bad Gateway error — Invalid gateway address.
      • DNS error — The DNS name service is not working.
      • Certificate error — Invalid ventilation unit certificate. Please contact the service centre.
      • Handshake error — Failed to connect to the MyVallox Cloud service.
      • Internal error — Internal error in the ventilation unit. Please contact the service centre.
      • Old software version — The ventilation unit uses an old software version.
      • Software update in progress — Updating the ventilation unit software.
    • MyVallox Cloud UUID — The unique ID of the ventilation unit in the MyVallox Cloud service.
    Tip:
    If the ventilation unit fails to connect to MyVallox Cloud, check that:
    • The ventilation unit is connected directly to a router.
    • The router assigns the ventilation unit a private IP address (starting with 192, 172 or 10).
    • You can access http://cloud.vallox.com on a computer browser via LAN.
    • The router input ports 80 and 443 are available.
  7. Select Back: