Unit information

Unit information is a list of all the ventilation unit properties and different ventilation events.

  1. Select Settings.
  2. Select Service menu with the arrow buttons.
  3. Select OK.
  4. Select Unit information with the arrow buttons:
  5. Select OK.

    The Unit information screen opens:

  6. The information appears on six different screens. Use the arrow buttons to move between the screens. The information is:
    • Software version — Software version of the ventilation unit
    • Humidity sensors (pcs) — Number of humidity sensors connected to the unit
    • CO2 sensors (pcs) — Number of carbon dioxide sensors connected to the unit
    • Type — Type code of the ventilation unit
    • Model — Model of the ventilation unit
    • Serial number — Serial number of the ventilation unit
    • Time in operation — The operating time of the ventilation unit in days and in years
    • Latest power cut — Time elapsed since the latest power cut
    • Handedness — Ventilation unit handedness. The ventilation unit is either right-handed (R) or left-handed (L).
    • IP address — The IP address of the ventilation unit
    • Gateway — The gateway of the ventilation unit
    • Mask — The mask of the ventilation unit
    • Extract air — The temperature of extract air.
    • Exhaust air — The temperature of exhaust air.
    • Outdoor air — The temperature of outdoor air.
    • Supply air — The temperature of supply air.
    • Supply air temperature — The temperature of air from the HR cell.
    • External sensor — External sensor temperature.
    • Cloud connection status:
      • Not connected — The ventilation unit has not been connected to the MyVallox Cloud service.
      • Connected — The ventilation unit is connected to the MyVallox Cloud service.
      • Connection error — Failed to connect to the MyVallox Cloud service.
      • Bad Gateway error — Invalid gateway address.
      • DNS error — The DNS name service is not working.
      • Certificate error — Invalid ventilation unit certificate. Please contact the service centre.
      • Handshake error — Failed to connect to the MyVallox Cloud service.
      • Internal error — Internal error in the ventilation unit. Please contact the service centre.
      • Old software version — The ventilation unit uses an old software version.
      • Software update in progress — Updating the ventilation unit software.
    • MyVallox Cloud UUID — The unique ID of the ventilation unit in the MyVallox Cloud service.
    Tip:
    If the ventilation unit fails to connect to MyVallox Cloud, check that:
    • The ventilation unit is connected directly to a router.
    • The router assigns the ventilation unit a private IP address (starting with 192, 172 or 10).
    • You can access https://cloud.vallox.com on a computer browser via LAN.
    • The router input ports 80 and 443 are available.
  7. Select Back.