Updating the unit software (MyVallox Control)
- Download the latest update package to your computer from the home page of the MyVallox Cloud service https://cloud.vallox.com. You can find the latest update under Latest firmware version.Note:
The name of the update file must always be the same: HSWUPD.BIN. If you have downloaded an older update file to your computer, delete it before downloading the new update to make sure the file name does not change.
- Connect the computer to the ventilation unit control panel with a USB Micro-B connector.Note:
- The MyVallox control panel cannot be used when it is connected to the computer. A USB icon is shown on the control panel.
- If the computer is unable to find the ventilation unit, you are probably using a charging cable. Try another USB Micro-B cable.
- When the ventilation unit is turned on, the control panel appears as an external drive in the computer’s resource management.
- Copy the new update package HSWUPD.BIN and paste it to the control panel, i.e. the root of the external drive. Important:
Do not change the file name.
- Make sure the update package has been completely transferred to the control panel by selecting Safely Remove USB. This is an OS-specific function.
- Disconnect the USB cable.
- The control panel loads the update for a moment (you can see the process on the panel) and starts to transfer the update package to the ventilation unit in the background. This takes approximately 4–5 hours.
- When the update is complete, the unit launches the new software and restarts itself automatically.Note:
The ventilation unit must stay on throughout the update process. If the ventilation unit’s power is cut off during the process, the transfer time of 4–5 hours starts from the beginning.
Note:If a red error screen appears on the control panel, the update must downloaded again. Go back to step 1.