Unit information

Unit information consists of a list of the features of the ventilation unit and various related events.

  1. Select Settings.
  2. Use the Arrow buttons to select Service menu.
  3. Select OK.
  4. Use the Arrow buttons to select Unit info:
  5. Select OK.
    The Unit info display opens:
  6. The data is divided into six displays. Use the Arrow buttons to alternate between the displays. The information includes:
    • Software version — Software version of the ventilation unit
    • Humidity sensors (pcs) — Number of humidity sensors connected to the unit
    • CO2 sensors (pcs) — Number of carbon dioxide sensors connected to the unit
    • Type — Type code of the ventilation unit
    • Model — Model of the ventilation unit
    • Serial number — Serial number of the ventilation unit
    • Time in operation — The operating time of the ventilation unit in days and in years
    • Latest power cut — Time elapsed since the latest power cut
    • Handedness — The handedness of the ventilation unit The ventilation unit can be either right- or left-handed.
    • IP address — The IP address of the ventilation unit
    • Gateway — The gateway of the ventilation unit
    • Mask — The mask of the ventilation unit
    • Extract air — The temperature of the air extracted from the apartment
    • Exhaust air — The temperature of the air blown out of the apartment
    • Outdoor air — The temperature of the air coming into the apartment from outdoors
    • Supply air — The temperature of the air coming into the apartment
    • Supply air temperature — The temperature of the air coming from the HR cell
    • Optional sensor — The temperature of the external sensor
    • Cloud connection status:
      • Not connected — The ventilation unit is not connected to the MyVallox Cloud service.
      • Connected — The ventilation unit is connected to the MyVallox Cloud service.
      • Connection error — Establishing a connection to the MyVallox Cloud service failed.
      • Bad gateway — The gateway address is incorrect.
      • DNS error — The DNS name service is not working.
      • Certificate error — The certificate of the ventilation unit is incorrect, please contact the service centre.
      • Handshake error — Establishing a connection to the MyVallox Cloud service failed.
      • Internal error — There is an internal error in the ventilation unit, please contact the service centre.
      • Old firmware — The ventilation unit has an old software version.
      • Updating firmware — The software of the ventilation unit is being updated.
    • MyVallox Cloud UUID — The unique ID of the ventilation unit in the MyVallox Cloud service.
    Tip:
    If there are problems in establishing the MyVallox Cloud connection, please check that:
    • The ventilation unit is connected to the router directly.
    • The router grants the ventilation unit a unique IP address (an IP address starting with 192, 172, or 10).
    • On computer, http://cloud.vallox.com can be accessed through the local network by using a browser.
    • Output ports 80 and 443 have not been disabled from the router.
  7. Select Back.